Privacy Statement For Chicken Systems, SamplerZone.com, and Rubber Chicken Software Co.

This Privacy Policy describes the commitment at Chicken Systems ("Chicken Systems") to the privacy of visitors to the Chicken Systems website located at www.chickensys.com and of its customers ("Subscribers"). Except as required by law or as otherwise provided herein, Chicken Systems will take commercially reasonable steps to ensure your right to privacy. Chicken Systems is committed to developing long lasting relationships that are built on trust and would never intentionally violate that trust.

A larger Privacy Policy for the entities of SamplerZone.com, Rubber Chicken Software Co. as well as Chicken Systems can be found by clicking here.

1. Who We Are

   "We" conduct public activities as three entities: Chicken Systems, Inc. (CS) , SamplerZone.com (SZ), and Rubber Chicken Software Co. (RCS) SamplerZone.com is the only entity that performs financial transactions and they use their own database of information collection. CS and RCS share their own data collection, and all three entities share personal information freely between themselves. The term "Chicken Systems" in this document refers to all three entities, unless noted specifically, understanding that SamplerZone.com holds their own information and is the only entity with financial vested interest.

   Chicken Systems Inc. collects and retains data provided by you (the customer) in order to provide services to you and distribute information about our market, our technology, and our services. We collect and store the following data on our web server, as well as on our internal computers which are not open to the Internet.

2. Information We Collect

   1. Subscriber Information.

      Subscribers are asked to provide certain personal information when they sign up for Chicken Systems services including name, postal address, email address, telephone number, and billing information (such as a credit card number). In addition, to register a domain name, Subscribers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, "Domain Name Registration Information"), for submission to the appropriate domain registry or registration database. Subscribers may also be asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services.

   2. Social Media.

      Chicken Systems's website includes social media features (such as the Facebook "Like" button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or directly on Chicken Systems's website. Your interactions with these features are governed by the privacy policy of the company providing the feature.

   3. Cookies and Tracking.

      Chicken Systems uses different types of cookies (which are electronic collections of information stored on a local computer that are used by websites to keep track of visitors and registered users and to relate one computer transaction to a later one) and other methods of uniquely tracking visitors for different purposes. For example, some cookies are "required cookies" which are necessary for Chicken Systems's website to work. In addition, cookies are used to provide Chicken Systems's existing Subscribers with the opportunity for continued savings and increased convenience as described in more detail below.

      1. Cookies for Improving Our Web Site.

         Chicken Systems uses "performance cookies" to inform Chicken Systems of a repeat visit. However, these cookies do not tell Chicken Systems who a visitor is, the visitor's name, email address, or passwords.

      2. Cookies for Subscriber Account Management.

         For Chicken Systems Subscribers, Chicken Systems uses "functional cookies" to store user names for added convenience. For example, the cookie would contain a piece of identifying information such as a customer ID, username, or session ID that would be used to look up the customer ID. Chicken Systems offers password-protected, web-based management tools as part of its webhosting packages. By storing a Subscriber's username in a cookie, the Subscriber will not have to fill out form fields each time he or she manages the account. (The cookie does not store passwords.)

      3. Cookies for Advertising.

         Chicken Systems may also utilize "advertising cookies" to track referrals from internal and external affiliates, as well as advertising campaigns. Chicken Systems may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help Chicken Systems measure the effectiveness of its advertising and to enable Chicken Systems to provide more focused marketing communications to you.

      You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of Chicken Systems's website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (i.e., contact) information. However, advertisers and partners may also use their own cookies. Chicken Systems does not control use of these cookies and are not responsible for information collected through them.

   4. Customer Surveys.

      Chicken Systems may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage Subscribers to participate in these surveys because they provide Chicken Systems with important information that helps improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.

   5. Collection by Linked Websites.

      Chicken Systems may provide links to some third party websites as a convenience. Please exercise care when visiting linked websites. The linked websites have separate and independent privacy statements, notices and terms of use which we recommend you read carefully. When you visit or make purchases through these third party sites, you may be asked to provide personal information, such as your name, address, email address, phone number, and credit/debit card information. Please note that in such cases, you are providing information to a third party and Chicken Systems has no control over such third party's use of any information you provide and, therefore, Chicken Systems has no responsibility or liability for the manner in which the third party that operates a linked website may collect, use, disclose, secure or otherwise treat your personal information. Except as provided herein, Chicken Systems will not provide any of your personal information to any third parties without your consent.

   6. Purchase History.

      SamplerZone.com keeps records of all your purchases: what date the purchase was made, what items were ordered, how much was paid, payment method, and the IP address used to make the purchase. This data is necessary for our ecommerce system to fulfill orders, and to allow us to send updates, process refunds, or verify purchases during tech support. This information, as noted above, is shared with RCS and CS.

   7. Mailing Address.

      If you purchased with a credit card, SZ's payment processor (Shopify) sends us the mailing address that you typed in. We use this for product fulfillment and for future marketing. You have the complete right to opt-out of any marketing via mail.

   8. Payment Data Is NOT Collected or Retained.

      Payment processing for our store is exclusively processed through PayPal, regardless of whether you are paying via a PayPal account, credit card, or debit card. We do not collect, process, or retain your payment data (credit card numbers, security codes, bank info, etc.) We have NO access to your payment account information.

3. Use of Information

   Chicken Systems uses information it collects primarily to provide and collect payment for its cloud-based solutions and other services. Passively collected information, such as information collected from or about your device including through the placement or reading of cookies or other tracking technologies is used to provide a customized experience as you use Chicken Systems's services.

   1. Subscriber Contact/Account Information.

      The information collected from Subscribers is used to manage each Subscriber's account (such as for billing and account management purposes) and to promote other products or services that Chicken Systems believes may be of interest to its Subscribers. Chicken Systems may also generate non-identifying and aggregate profiles from information that Subscribers provide during registration (such as the total number of Subscribers in a given category, but not their names). As explained in more detail below, Chicken Systems may in certain instances use this aggregated and non-identifying information to promote advertisements that appear on Chicken Systems's website and in connection with its services. Any such aggregated and non-identifying information that Chicken Systems collects, and any analysis of such information that it produces, is proprietary information of Chicken Systems.

   2. Analytics/Statistics.

      Chicken Systems uses information gathered from its website analytics (for example, User IP addresses) to help diagnose problems with Chicken Systems servers, and to administer and optimize Chicken Systems's website. Chicken Systems also gathers broad demographic information from this data to help improve its website and make your browsing and purchasing experience more responsive, efficient, or enjoyable. Any statistics gathered by Chicken Systems are proprietary property of Chicken Systems. Chicken Systems (not SamplerZone) uses Yahoo Commerce Central to monitor anonymized traffic information about how visitors arrive to our website, and what behaviors or actions take place on our website. We do not track actions outside of our own website.

   3. Responses to Email Inquiries

      When Subscribers send email inquiries to Chicken Systems, the return email address (and other personal information provided in the inquiry) is used to answer the email inquiry received.

   4. Customer Surveys.

      Chicken Systems may use the contact information provided in customer surveys to follow up on survey answers. Chicken Systems may also contact you to highlight the changes Chicken Systems makes in response to your feedback.

4. Sharing of Information

   1. Confidentiality.

      With the exception of other members of the Endurance corporate family and trusted business partners who work with or on behalf of Chicken Systems, and are subject to specific confidentiality agreements, Chicken Systems will not provide or sell to any third party your personal information and will keep all Subscriber information confidential, subject to the following:

   2. Service Providers.

      Upon registration for Chicken Systems services, certain Subscriber information may be transferred to trusted affiliated or unaffiliated third parties that help Chicken Systems provide certain services or that provide certain services on Chicken Systems's behalf. For example, Subscriber information may be transferred to Chicken Systems's affiliated registrar, FastDomain (WHOIS Domain Name Registration Information), or to unaffiliated third parties that help Chicken Systems provide email services or SSL certifications.

   3. Co-marketing Activities.

      Some services are offered or promoted in conjunction with a Chicken Systems partner or sponsor. For example, Chicken Systems may partner with other corporate affiliates of Endurance or with trusted non-affiliated partners for co-promotions of a particular product or service. Chicken Systems may share certain Subscriber contact information but no billing information with Chicken Systems's partner or sponsor in order to provide the relevant services or to run the promotion. If Chicken Systems shares Subscriber information with partners and sponsors, Chicken Systems requires that they maintain the Subscriber information in confidence, and use the information solely for purposes of providing the services or carrying out the agreed upon promotion.

   4. Online Advertisements.

      Chicken Systems does not share personally identifiable information about individual users with advertisers. Chicken Systems may display online advertisements and share aggregated and non-identifying information about Subscribers collected through the registration process or through online surveys and promotions with certain advertisers. This aggregated and non-identifying information may be used to deliver tailored advertisements. For example, an advertiser may tell Chicken Systems the audience it wants to reach (e.g., males between 25 and 55 years of age) and provide Chicken Systems with an advertisement tailored to that audience. Based upon the aggregated and non-identifying information collected by Chicken Systems, Chicken Systems may then display the advertisement to the intended audience.

   5. Customer Surveys.

      In addition to sharing survey information with service providers confidentially as described above, Chicken Systems may share aggregated, non-personally identifying information obtained from customer surveys within the Endurance corporate family or with third parties.

   6. Law Enforcement.

      Chicken Systems will respond to subpoenas, court orders, or other legal processes, and will utilize Subscriber information as necessary to establish or exercise Chicken Systems's legal rights or defend against legal claims. Additionally, Chicken Systems will share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or suspected violations of Chicken Systems's Terms of Service, or as otherwise required by law.

   7. Domain Registration.

      In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers ("ICANN") or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a "WHOIS" search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name's creation and expiration date. The Domain Name Registration Information you provide is hosted by Chicken Systems or a third party service provider and is made available to the public through WHOIS searches. Chicken Systems may deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from Chicken Systems and Chicken Systems does not control the use of WHOIS information by third parties.

   8. Domain Privacy.

      When Chicken Systems is threatened with suit by a third party, or any other legal action is brought to Chicken Systems's attention involving Chicken Systems based on the anonymity of a domain name, Chicken Systems may seek assurance from you, the customer, concerning your promise to indemnify Chicken Systems and written confirmation that you have contacted the complainant and made your contact information available to the complainant. Failure to promptly provide these assurances may be considered by Chicken Systems to be a breach of your agreement with Chicken Systems and may result in deactivation of your domain name and disclosure of your contact information so that any allegations of infringement or other wrongdoing may be directly resolved between you and the complainant.

5. Your Options

   1. Public Forums.

      Please remember that any information you may disclose or post in forums or other public areas of Chicken Systems's website or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from Chicken Systems community forums or testimonials, contact Chicken Systems at [email protected]. In some cases, Chicken Systems may not be able to remove your personal information, in which case Chicken Systems will let you know why it is unable to do so.

   2. Unsubscribe/Opt-out.

      When you become a Subscriber of Chicken Systems, you are automatically subscribed to receive transactional notices about your account, email newsletters and news of special promotions offered through Chicken Systems and/or in conjunction with Chicken Systems's partners.

      To unsubscribe from Chicken Systems newsletters and promotional mailings, please update your preferences in your Chicken Systems control panel or contact Chicken Systems support. You may also unsubscribe through the links provided in promotional email messages sent by Chicken Systems or on Chicken Systems's behalf.

   3. How to Access or Modify Your Information.

      Chicken Systems allows you to access, update, and correct inaccuracies in your personal information in Chicken Systems's custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information Chicken Systems has in its custody or control by accessing the control panel or by contacting support via email, phone or online chat. Chicken Systems may request certain personal information for the purposes of verifying the identity of the individual seeking access to their records.

      To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your control panel. Alternatively, you can contact Chicken Systems support.

6. Children Under 13

   This website is not directed towards children and Chicken Systems does not seek to collect any personal information from children. If Chicken Systems becomes aware that personal information from a child under the age of 13 has been collected, Chicken Systems will use all reasonable efforts to delete such information from its database.

7. Data Security

   Encryption. When a Subscriber orders from Chicken Systems, personal data transmissions are encrypted and all of the Subscriber's personal information is protected. Chicken Systems uses Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.

8. Revisions to this Policy

   Chicken Systems reserves the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if Chicken Systems plans to materially change how it plans to use previously collected personal information, Chicken Systems will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. Chicken Systems encourages you to periodically review this page for the latest information on its privacy practices.

9. Contact Us Regarding This Policy

   If you have any questions about this Privacy Policy or the practices described herein, you may contact:
   ATTN: Chicken Systems Legal Department.
   4024 Williford Way
   Spring Hill, TN 37174-6221
   Fax: 320-235-9798 or E-mail: [email protected]
   

10. Applicable to All Reseller Relationships

    In addition to all of the terms and conditions set forth above, the following terms apply to Chicken Systems Reseller relationships only.

    1. Information Related to Data Collected through Resellers.

       Chicken Systems may collect information under the direction of Resellers, and Chicken Systems has no direct relationship with the individuals whose personal data is provided, processed or obtained by Chicken Systems's Resellers. Customers who seek access, or who seek to correct, amend, or delete inaccurate data should direct their query to the Reseller's data controller. If the Reseller requests that Chicken Systems remove the data, Chicken Systems will respond to such request within thirty (30) business days.

    2. Choice.

       If you are a customer of one of Chicken Systems's Resellers and would no longer like to be contacted by such Reseller, please contact the Reseller from whom you purchased products or services.

    3. Data Retention.

       Chicken Systems retains personal data it processes on behalf of Chicken Systems's Resellers for as long as needed to provide services under the relationship. Chicken Systems will retain and use this personal information as necessary to comply with Chicken Systems's legal obligations, resolve disputes, and to enforce its agreements.