Support /
Software / Ensoniq MIDI-Disk Tools™
Learning about Ensoniq MIDI-Disk Tools™ starts with the manual. We provide a hypertext-powered Help File document with Ensoniq MIDI-Disk Tools™; simply click on Help-Contents within the program.(Windows users can download the Help File by clicking here - if you can't start the program, you can access the Help File from the Program Group, under "Ensoniq MIDI-Disk Tools™ Help".)
We also provide a PDF manual; you can find it in your applications folder. You can also view it by clicking the PDF icon to the right.
If there's something that stumps you about Ensoniq MIDI-Disk Tools™, first check out our Frequently Asked Questions section. We continually update this area with the most common questions we get over email, phone, and Chat. (BTW, our support staff is quite busy, we respond to about 50-75 requests daily.
If you are still stumped, maybe one of our Support Videos will help you.
If at this point you've just thrown up your hands, contact us at Technical Support; we are happy to help.
We have a extremely effective Bug Report reporting system. Our engineers visit this daily and it forms part of their daily schedule. Most reports are addressed in a single day. Click here to access Ensoniq MIDI-Disk Tools™'s Bug Report system.
We also have a Internet Forum where you can ask questions; many Ensoniq MIDI-Disk Tools™ users frequent this forum and offer helpful insight.