Run Translator, click the menu Help-Auto-Update. This will go up on the Internet (if your computer is hooked up) and access our Update Area and then tell you if you are running the latest version or not.

Go to www.chickensys.com/support/software/translator and compare the listed version numbers and your version. You can find your version and build numbers by clicking on Help-About Translator.

• When a proprietary CD or drive, such as Akai, Emu, Roland, Ensoniq, Kurzweil, etc. is ready on your computer, it should show in the Translator interface as an entry listed as SCSI-ATAPI Drives on the left hand side. See Figure A to the right. You do not access it under the DOS Area (the place with the drive letters).
• Translator does not usually refresh it's own display when CD's are put into the drive, like the default Windows setup is. To be sure your screen is refreshed, press F5 to refresh. Your CD may show up then.
• If then, if the device does not show like illustrated to the right, you probably have an ASPI issue. It either is
  1) not installed, please install it off the CD Installer or downloaded Updater
  2) installed, but not the proper ASPI version; reinstall ASPI from the CD Installer or downloaded Updater
  3) you need to do a small renaming operation. See the FAQ for Windows for more information on how do do this.

• Does Translator stall when it's reading the drives (as noted in the Splash Screen)? Try pressing SHIFT on the computer keyboard as you start up Translator. This erases the Translator registry keys and would clear up false entries. Then restart Translator.
• If Translator still stalls, press CTL-R on the computer keyboard as you start up Translator. This prevents Translator from checking proprietary drives upon start up.
• To accomplish the same thing as CTL-R, then the text "/NOSCSI" (without the quotes) to your Target name in your shortcut. Right-click on your shortcut, and see the Target: field. Modify it to look something like this:
  "c:\Program Files\Translator\translator.exe" /NOSCSI
• If it still stalls, do you have a card reader - such as SmartMedia or CompactFlash? Unhook it (if USB) or make sure there's a card in the reader. It's common that these devices do not time out properly, and prevents Translator from opening.
• if it still stalls, you may have an ASPI issue, as Translator is somehow stalling when trying to access a drive. See the FAQ for Windows for more information. You can also reinstall ASPI by running any Translator installer.

• If Translator stalls, it could be because of the sound system Translator uses for the Waveplayer. Restart Translator while pressing CTL-N on the computer keyboard as you start up Translator. This prevents Translator from initializing the sound system.
• To accomplish the same thing as CTL-R, modify your shortcut. Right-click on your shortcut, and look at the Target: field. Modify it to look something like this:
  "c:\Program Files\Translator\translator.exe" /NOSOUND
  Adding /NOSOUND does the same thing as pressing CTL-N upon startup.

• Does Translator refuse to even appear? Try pressing CTL-ALT-DEL, and see if Translator is listed there. If it is, click the End Task button. Translator can only have one instance running. Sometimes when you close Translator, it may not completely shut down for a variety of reasons.
• Does the white and green splash screen appear? If it doesn't, try turning your video resolution to 256 colors. The graphics on the splash screen somehow conflict with certain video cards or sub-systems. A more permanent solution is to add the line "/STRIPSPLASH" (without the quotes) to your Target name in your shortcut.
  "c:\Program Files\Translator\translator.exe" /STRIPSPLASH