Rubber
Chicken Software OrderingRubber
Chicken Software OrderingWe require on all orders that every blank on the order form be filled out. If not, your order may not be processed, however, we likely will attempt to contact you for the information.
RETURNS AND
EXCHANGES
All our products (except computer software, which is NOT
returnable in any situation) and certain third-party products (contact
us for details) are subject to a 30-day money back guarantee,
subject to the terms listed below.
TERMS AND CONDITIONS
1. Prior to returning ANY product, you must obtain a RMA number from a Rubber Chicken Software representative. Your representative can help you if you qualify for the 30-day money-back guarantee. Please have the following information available when calling 320-235-9798 for an RMA number: customer name, date purchased, and nature of the problem.
2. Our products carry a product-for-product warranty.
3. Products qualifying for the 30-day money back guarantee MUST be received within the 30 days from original ship date. The product returned must be complete, in resalable condition, and must include original packing materials, manuals, and all other accessories. Restocking fees will be applied if these conditions are not met.
4. RCS retains full authority on granting refunds and returns, and reserves the right to reject any refund or return offer.
PRICING
All prices and specifications are listed individually with
each product. All prices and specifications are subject to change
without notice. Prices are U.S. dollars.
PHONE ORDERS
Will be quoted exact shipping and handling at the time the
orders are placed, if possible. Faxed or mailed orders will be
charged exact shipping without notice. Mailed or delivered orders
which include check or money orders cannot be processed if
adequate tax, shipping and handling are not included. All such
orders will be returned. To calculate shipping and handling, see
below.
STANDARD
SHIPPING & HANDLING
All Domestic orders carry a standard shipping and handling
charge of $7.00. Depending on the item, we ship USPS (postal
service) or UPS only. International order carry a shipping and
handling charge of $10.00, and are always sent Postal Air Mail.
International purchasers are subject to customs and duties
required by their country.
EXPEDITED
SHIPPING AND HANDLING
We offer UPS Next-Day (morning), UPS Next-Day Air Saver (afternoon),
2nd Day Air, and 3-Day Select expedited services. We will deliver
via other carriers if requested; please check with your customer
representative. Destination and 3rd-party shipper numbers are
also accepted under certain conditions.
INCORRECT
ADDRESS SERVICE CHARGES
If you do not give us a correct address, you might be liable
for a service charge. UPS will charge us if they find the need to
correct an address. We will pass this on to you if it is applied;
it is typically $5.00.
RESPONSIVE
CUSTOMER SERVICE
Is what we stand for. Please do not hesitate a Rubber Chicken
Software customer representative about any question or order you
have placed.
| Updated at 03/17/03 06:48 AM | |||||
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